IT Services

The Office of the Chief Information Officer (OCIO) is dedicated to delivering high-quality ICT services and solutions that bolster and advance learning, teaching, research, and administrative functions within the University community. This commitment is in line with the University’s IT service strategies, which encompass infrastructure, data management, application development, user experience, security, and governance. Highlights of information for new students are listed below:

Useful IT Info. for New Students Computer Accounts Campus Network Computing Policies & Guidelines EdU Card for Students eLearning Platforms Central Computing Facilities Online Meeting Tools

More details can be found on the OCIO website. Students can always email OCIO at helpdesk@ocio.eduhk.hk or call their hotline, 2948 6601, for suggestions or assistance. There is a 24-hour voice recording system available for users to leave messages after office hours or when the line is busy. Our colleagues will respond as soon as possible. Besides, students can report IT-related problems or incidents online using the LANDesk self-service platform from anywhere at any time.